“Privacy Policy” Data Protection & Security

At Smart Tax Group LLC ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, visit our website, or interact with us in any other way.

By using our services, you consent to the practices outlined in this Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at info@smartgrouptax.com.

1. Information We Collect

We collect different types of information to provide and improve our services to you. This includes:

  • Personal Information: When you use our services, you may provide us with personal information, such as your name, address, phone number, email address, Social Security number (for tax preparation), financial information, and other data necessary for tax preparation or related services.

  • Non-Personal Information: We may collect non-personally identifiable information such as your IP address, browser type, device information, and usage statistics about how you interact with our website or services.

  • Cookies and Tracking Technologies: Our website may use cookies, web beacons, and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Tax Preparation Services: To process your tax returns, provide you with tax advice, and fulfill our contractual obligations.

  • Customer Support: To respond to inquiries, provide assistance, and resolve issues related to our services.

  • Communication: To send you updates, notifications, and promotional offers (if you’ve opted in to receive such communications).

  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, and industry standards, including tax reporting and auditing requirements.

3. How We Protect Your Information

We implement various security measures to protect your personal information, including:

  • Encryption: We use encryption technology to secure sensitive data during transmission (e.g., Social Security numbers, financial data).

  • Access Controls: We restrict access to personal information to employees, agents, or service providers who need it to perform their job duties.

  • Data Storage: We store personal data securely, and we retain it only for as long as necessary to fulfill the purposes for which it was collected.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

  • Personal Information: No mobile information will be shared with third parties/affiliates for marketing/promotional services.

  • Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as tax software providers or data storage services. These third parties are required to use your information only for the purposes we specify.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a legal process (such as a subpoena or court order).

  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

5. Your Rights and Choices

You have the following rights with respect to your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if it is inaccurate.

  • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., for legal or regulatory reasons).

  • Opt-Out: You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in the emails we send you.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once it is no longer needed, we will securely delete or anonymize your data.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Smart Tax Group LLC
283 Cranes Roost Blvd #111, Altamonte Springs, FL 32701
+1 (407) 316-2988
info@smartgrouptax.com